Privacy policy

Privacy Policy
Ventis Consulting Group, Inc.
Effective Date: November 19, 2024

Ventis Consulting Group, Inc. ("Ventis," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with us.

By using our services or interacting with us, you agree to the terms of this Privacy Policy. Please review the policy carefully.

Ventis may collect personal information from customers, contractors, and website visitors, including:

• Personal Identification Information: Name, email address, mailing address, phone number, and other information provided when filling out forms, contacting us, or purchasing our services.
• Business Information: For customers and partners, this may include company names, billing details, and service history.
• Website Usage Data: IP addresses, browser types, device information, and browsing activities collected through cookies or similar technologies.
• Customer and Inventory Data: We maintain basic customer information, as well as an inventory of hardware and services, in our CRM system (HubSpot). This data is used solely for business operations and service fulfillment.

We do not collect, retain, or store PCI, HIPAA, or HiTrust-protected information on our website or within our systems.

We use personal information for the following purposes:

• Service Delivery: To provide requested IT services, including managed services, troubleshooting, and vendor management.
• Communication: To respond to inquiries, provide customer support, and send important updates.
• Billing and Transactions: To process payments and manage service requests.
• Service Improvement: To analyze trends and enhance our website and services.
• Legal and Security Compliance: To comply with applicable laws and protect the rights, safety, and security of our company, employees, and customers.

We implement various security measures to safeguard your personal information, including:

• Encryption: Protecting sensitive data during transmission using industry-standard encryption.
• Access Controls: Limiting access to personal data to authorized personnel only.
• Regular Monitoring: Continuously monitoring our systems for security threats.

While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell or share personal information except under the following circumstances:

• With Your Consent: When you request introductions to third-party vendors or service providers.
• Service Providers: Trusted third-party vendors assisting in services such as payment processing and IT support are required to maintain confidentiality.
• Legal Compliance: If required by law or legal process, such as subpoenas or government investigations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

We use cookies and similar technologies to enhance website functionality and user experience. You can manage or disable cookies in your browser settings, though this may affect website features.

Our website may include links to third-party sites. We are not responsible for their content or privacy practices and encourage reviewing their privacy policies before providing personal information.

• Access and Correction: You may request access to or corrections of your personal information by contacting us.
• Data Retention: We retain personal information as necessary for service fulfillment, legal compliance, and dispute resolution.
• Marketing Opt-Out: You can opt out of marketing emails by following the unsubscribe link or contacting us directly.

We do not knowingly collect personal information from individuals under the age of 18. If we learn of such collection, we will delete the information promptly.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage periodic reviews to stay informed about our data protection practices.

For any questions or concerns regarding this Privacy Policy, please contact us.