FTC Safeguards Act - Compliancy due by June 9th 2023
A strong communications system can make all the difference between a sale and a lost opportunity at a car dealership. No matter if it’s answering customer inquiries or sending reminders and sales quotes – automobile dealers need to be quick on their feet when it comes to engaging with both potential buyers and existing customers having their car serviced.
Car dealerships handle large volumes of calls and a missed call can mean a missed sale. The Receptionist Console enables you to route callers quickly to the proper departments or team members and ensure a smooth transition.
Integrate paging with your phone system and quickly reach the service department to announce the arrival of an appointment, locate a sales team member to assist a customer browsing the lot, or let the warehouse know there’s a call waiting for them.
Integrate your CRM tool for complete call tracking, logging customer interactions, and easily click-to-call potential clients. Seamless integrations available for Dealersocket, Vinsolutions, eLeads, PurpleCloud, Zoho, and more.
Take the dealership with you. Use your business number from the mobile app and reach advisors, sales members, and decision-makers while out on a test drive - or let potential auto buyers reach you at home without giving your personal information.
Give potential buyers a quick and easy option to reach you with text messaging. Sales teams can quickly respond to potential opportunities or text appointment details and send pictures of vehicles. Service technicians can send pictures of issues found and text updates on service completion status.
Conduct virtual showroom visits and remote appointments or video chat during a service appointment or face-to-face communications as if the customer was right in the car dealership with you.